Design Thinking Fundamentals Training

Design Thinking Fundamentals

A beginner friendly course on understanding users, reframing problems, and creating practical solutions. Participants learn a clear, repeatable design process and lightweight tools they can apply in any organization.

What will you learn?

You will practice the core stages of design thinking from empathy to testing. You will capture insights, frame opportunity statements, generate ideas, make quick prototypes, and plan simple validations. You will also learn how to engage stakeholders and communicate decisions clearly.

After this training you will be confident in:

Explaining the design thinking mindset and process
Planning and conducting basic user research and synthesis
Framing problem and opportunity statements that guide ideation
Creating low fidelity prototypes and planning simple tests
Communicating insights, decisions, and next steps to stakeholders

Requirements:

Curiosity about users and their needs
Access to a non sensitive scenario or service you can reference
Optional but helpful: any existing customer feedback or support notes

Course Outline*:

*We know each team has their own needs and specifications. That is why we can modify the training outline per need.

Module 1: Design thinking essentials

Principles and stages of the process
Divergent and convergent thinking and when to use each
Team roles and collaboration habits

Module 2: Empathy and research basics

Planning quick, ethical user research
Interview prompts, observation tips, and desk research
Turning notes into insights and user needs

Module 3: Synthesis and opportunity framing

Affinity grouping to find patterns
Personas and journey snapshots for shared understanding
Writing clear problem and opportunity statements

Module 4: Ideation techniques for beginners

Generating many ideas without judgment
Simple selection methods based on value and effort
Drafting first concepts that connect to user needs

Module 5: Prototyping with minimal effort

Choosing the right fidelity for the question you need to answer
Sketches, click throughs, and storyboard style flows
Preparing materials and a quick review checklist

Module 6: Planning and running tests

What to test, with whom, and how to ask better questions
Capturing observations, quotes, and signals
Interpreting results and deciding what to change

Module 7: Storytelling and stakeholder alignment

Structuring a simple narrative from insight to concept
Visuals that clarify decisions and trade offs
Handling feedback and building consensus

Module 8: From concept to next steps

Prioritizing features and assumptions to validate next
Lightweight roadmap and responsibilities
Measuring progress with a few meaningful indicators

Hands-on learning with expert instructors at your location for organizations.

Level:

Intermediate

Duration:

Hours (days:

)

Training customized to your needs

Immersive hands-on experience in a dedicated setting

*Price can range depending on number of participants, change of outline, location etc.

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Master new skills guided by experienced instructors from anywhere.

Level:

Intermediate

Duration:

Hours (days:

)

Training customized to your needs

Reduced training costs

*Price can range depending on number of participants, change of outline, location etc.

Get Quote

You can participate in a Public Course with people from other organisations.

/per trainee

Thanks for the numbers, they could be going to your emails. But they're going to mine... Thanks ;D

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Level:

Intermediate

Duration:

Hours (days:

)

Fits ideally for individuals and small groups

Networking opportunities with fellow participants.

*Price can range depending on number of participants, change of outline, location etc.

Get Quote

Design Thinking Fundamentals

What will you learn?

Requirements:

Course Outline*:

Module 1: Design thinking essentials

Module 2: Empathy and research basics

Module 3: Synthesis and opportunity framing

Module 4: Ideation techniques for beginners

Module 5: Prototyping with minimal effort

Module 6: Planning and running tests

Module 7: Storytelling and stakeholder alignment

Module 8: From concept to next steps

Get Quote for:

Design Thinking Fundamentals

Start your training experience here!